Customer support will confirm your itinerary via WeChat by 9:00 PM the day before (local time) at the latest. Please check your messages. If
If you have not been contacted within the time limit, please contact customer support.
1. After successful booking, guests will receive a travel confirmation letter via the provided email (no need to print, simply show the electronic version on your mobile device);
2. On the day of travel, present the passport of the booked traveler and the confirmation letter for use.
3. On the day of use, please arrive at the designated meeting point at least 10 min before the departure time.
![1-day tour to Asarigawa Onsen Ski Resort in Hokkaido, Japan [Sapporo city designated pick-up + Chinese/English instructors ◇ includes ski equipment] - Main Image](https://static.satusatu.com/satusatu/catalog/764de7a9-b30e-4dcc-a244-e3f1c370fb8c/700w/4805942f-81bf-46fb-826f-a303fbda79ec.png)
![1-day tour to Asarigawa Onsen Ski Resort in Hokkaido, Japan [Sapporo city designated pick-up + Chinese/English instructors ◇ includes ski equipment] - Main Image](https://static.satusatu.com/satusatu/catalog/764de7a9-b30e-4dcc-a244-e3f1c370fb8c/1200w/4805942f-81bf-46fb-826f-a303fbda79ec.png)
