1. On your selected travel date and during bus operating hours, present the e-voucher provided by the supplier at the bus stop/service point/to service staff (including the driver) to redeem your physical ticket for the bus and other items included in your Option. Please keep your physical ticket safe. Then, begin your hop-on hop-off bus tour at the designated route stops.
2. Departure times and bus departure time slots may vary. Please check the official website for complete information on routes, stops, and daily operating hours: https://city-sightseeing.com/en/91/edinburgh/129/hop-on-hop-off-edinburgh
Important notes:
Please identify the bus operator you purchased from, then look for the bus operator's service staff (including drivers) or service point to present your e-voucher for use.
2) After a successful purchase, you will receive an e-voucher from the supplier. Please download it in advance and have it ready before boarding so that the service staff can assist you quickly.
3) Only one guest's information is required per booking, so the e-voucher for a single booking will display one guest's information. The system automatically retrieves information from the "Contact Person" field. If you encounter this situation, please be aware that the name does not affect usage. Please ensure you present all pages of the e-voucher for use.
4) Before traveling, please check the official website to understand the operating hours and frequency of bus departure times for each route, and plan your itinerary accordingly.
5) If the service staff at the station are temporarily away, please wait for the next vehicle to arrive, and the driver will provide assistance.
6) If you have any questions, please ask the service staff (including the driver) directly on site, or go to the main station service point for assistance.
7) Don't arrive just in time for the last train/bus. If the last train/bus has already departed when you arrive at the station, you will not be able to board.
Please ask the service staff (including the driver) about the last train/bus time for the day.
