Mobile or paper ticket accepted
• Tour will start on time. We'd like to remind you that the tour will start from 4:00pm sharp please be there 10-15 minutes before the scheduled departure time. We have a strict policy about starting our tours on the scheduled time. If you are not able to arrive at the meeting point by the departure time, the tour will start regardless and no refund will be provided. We are also unable to accommodate meeting up in any of the food stops once you've missed the start of the tour.
• Comfortable walking shoes are recommended.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
